Customer Engagement Associate

REQ-10028665
Dec 06, 2024
Chile

Summary

~ Liderar el compromiso científico con sus expertos médicos. Implementar estrategias clínicas y educativas y responder a consultas médicas no solicitadas.

About the Role

Key Responsibilities

  • Engage with Medical Experts (MEs) to educate on medical/scientific information
  • Ensure appropriate identification/mapping of MEs/ Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support
  • Develop and execute ME engagement plans to optimally prioritize and strategically engage MEs aligned with country strategy
  • Respond to unsolicited requests for information from MEs
  • Inform and shape medical strategy by collecting impactful insights from MEs
  • Support Novartis clinical research programs, optimize trial execution and provide scientific educational support to potential and actual study sites in collaboration with clinical operations

Essential Requirements

  • University degree, preferably with scientific background
  • Confirmed experience in commercial roles within the pharmaceutical industry, preferably working with neurosciences products
  • Solid understanding of private and public market working with high specialty products
  • English proficiency
  • Outstanding networking, collaboration, and communication skills
  • Availability to travel up to 50% of the time

Benefits and rewards

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

International
Innovative Medicines
Chile
Santiago
Research & Development
Full time
Regular
No
A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10028665

Customer Engagement Associate

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Source URL: https://prod1.id.novartis.com/id-en/careers/career-search/job/details/req-10028665-customer-engagement-associate-es-es

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  1. https://www.novartis.com/careers/benefits-rewards
  2. https://www.novartis.com/about/strategy/people-and-culture
  3. https://talentnetwork.novartis.com/network
  4. https://www.novartis.com/careers/benefits-rewards
  5. https://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/Santiago/Customer-Engagement-Associate_REQ-10028665-1
  6. https://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/Santiago/Customer-Engagement-Associate_REQ-10028665-1